CSM I — Creator Success Manager

CSM I — Creator Success Manager

department

Creator

employment type

Full time

Location type

Remote US

Location

Remote US

compensation

OTE: $30,000 - $90,000

Panel builds performance-driven creator programs for the world's biggest companies. Instead of one-off flat fees, creators promote our client's products and services on a performance basis — which means when a deal works, everyone wins. As a CSM I, your job is to build a book of creators who can drive real results for our clients, and to coach them toward deal structures that unlock that upside.

This is an entry-level creator facing role. You'll be building relationships with creators, pitching performance deals, and learning what separates a good creator partnership from a great one. If you're hungry, organized, and fired up by the creator economy, this is the role for you.

This role might be for you if:

  • You genuinely enjoy the creator space and want to work inside it every day

  • You're excited by a comp model where your effort has a direct, uncapped impact on your paycheck

You will:

  • Build and manage a growing book of creators across relevant platforms and niches

  • Educate, pitch, and close performance-based deals with your creators

  • Serve as the day-to-day point of contact for your creators, keeping them informed and engaged on Panel's highest yielding clients

  • Match creators to the right client offers based on audience fit and past performance

  • Hit monthly individual profit goals and contribute to team goal attainment

  • Monitor creator performance and quickly address issues that impact delivery or results

  • Communicate clearly, consistently, and set clear expectations with creators around deal terms, deadlines, and expectations

  • Learn from CSM II–IV colleagues and bring that knowledge back to your book

What We're Looking For:

  • Genuine interest in and knowledge of the creator economy

  • Strong relationship-building instincts; you're a connector by nature

  • Comfortable with a performance-based comp model

  • Organized, self-directed, and able to manage a growing number of creator relationships simultaneously

  • Clear communicator — written, verbal, and in the DMs

  • Experience in sales, talent coordination, creator management, or affiliate/performance marketing is a plus, not a requirement

What You'll Earn

  • $2,000/month guaranteed base

  • 10% commission on all profit your creators generate

  • 15% commission in months when the Creator Team hits its collective goal

  • Estimated OTE at steady state: $54,000 – $66,000 (higher as your book grows)

  • Tenure bonuses at Years 2, 3, and 5

  • Three-month ramp period to build your book before your goals kick in

  • Clear promotion path to CSM II with defined eligibility criteria

Benefits & Perks

  • Unlimited PTO and paid holidays: take the time you need to recharge

  • Work remote or hybrid from our New York City office

  • Performance-based incentives: when goals are reached and eligibility requirements are met, you share in the upside

  • Learning and development support: Panel covers relevant materials and courses to help you grow

  • Company offsites and team retreats: join the team for fun, connection, and relaxation

Panel is an equal-opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Apply below

PANEL

Affiliate economics. Built for creators. Designed to scale.

© 2025 Panel Inc. All rights reserved.

PANEL

Affiliate economics. Built for creators. Designed to scale.

© 2025 Panel Inc. All rights reserved.

PANEL

Affiliate economics. Built for creators. Designed to scale.

© 2025 Panel Inc. All rights reserved.