CSM IV — Senior Creator Success Manager

CSM IV — Senior Creator Success Manager

department

Creator

employment type

Full time

Location type

Remote US

Location

Remote US

compensation

OTE: $162,000 – $204,000

Panel builds performance-driven creator programs for its clients. Creators in our network promote client offers on a performance basis; no flat fees, no capped deals. CSM IV is the top of Panel's individual contributor track. At this level, you're not just managing a book — you're helping shape how the entire CSM team operates.

This role might be for you if:

  • You've built a career in performance-driven creator or talent management and you're ready to do it at the highest level

  • You want a comp structure where your floor reflects your track record and your ceiling is determined by your book

  • Mentorship isn't something you do on the side; it's part of how you operate

You will:

  • Manage one of Panel's highest-performing creator books with autonomy and precision

  • Formally mentor CSM I, II, and III colleagues with regular touchpoints and real accountability

  • Play a key role in onboarding new CSMs and helping them accelerate through their ramp

  • Serve as the first escalation point for complex deals, difficult creator situations, and team questions

  • Work with leadership to identify patterns, opportunities, and team needs

  • Set the standard for what great looks like at Panel

  • Hit individual profit goals while actively lifting the team's collective performance

What We're Looking For:

  • 5–8 years in creator management, talent representation, or performance/affiliate marketing

  • Senior-level experience managing a large, high-value book of creator or talent relationships

  • Deep expertise in CPA, affiliate, and performance deal structures

  • Experience at a performance-first company or agency is required; candidates from flat-fee-only backgrounds will not be considered for this level

  • A demonstrated track record of mentoring and developing other people on your team

What You'll Earn

  • $6,000/month base

  • 15% commission on all profit your creators generate

  • 17% commission in months when the Creator Team hits its collective goal

  • Estimated OTE at steady state: $162,000 – $204,000+ (scales with book performance)

  • Tenure bonus at Year 5 (if not already received)

Benefits & Perks

  • Unlimited PTO and paid holidays: take the time you need to recharge

  • Work remote or hybrid from our New York City office

  • Performance-based incentives: when goals are reached and eligibility requirements are met, you share in the upside

  • Learning and development support: Panel covers relevant materials and courses to help you grow

  • Company offsites and team retreats: join the team for fun, connection, and relaxation

CSM IV is the next step for CSM III's who have completed 3 years at Panel, met eligibility requirements, and met their individual goals in 6+ of the last 12 months. Promotion eligibility is reviewed bi-yearly.

Panel is an equal-opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Apply below

PANEL

Affiliate economics. Built for creators. Designed to scale.

© 2025 Panel Inc. All rights reserved.

PANEL

Affiliate economics. Built for creators. Designed to scale.

© 2025 Panel Inc. All rights reserved.

PANEL

Affiliate economics. Built for creators. Designed to scale.

© 2025 Panel Inc. All rights reserved.