CSM II — Creator Success Manager

CSM II — Creator Success Manager

department

Creator

employment type

Full time

Location type

Remote US

Location

Remote US

compensation

OTE: $108,000 – $126,000

Panel builds performance-driven creator programs for its clients. Creators in our network promote client offers on a performance basis; no flat fees, no capped deals. CSMs at Panel manage a book of creators and earn commission on the profit those creators generate. The more your book performs, the more you earn.

CSM II is for someone who's been in the creator or performance marketing space and is ready to do this work at a higher level. You know how deals work, you know how creators think, and you're ready to own a book and grow it.

This role might be for you if:

  • You've worked with creators or influencers and want to get closer to the performance side of the business

  • You're energized by a comp model where your commission isn't capped by the deal structure

You will:

  • Manage and grow a high-performing book of creators driving consistent monthly profit

  • Structure and close performance-based deals, leveraging your experience to optimize terms

  • Identify and pursue new creator relationships that expand your book's reach and category coverage

  • Hit individual monthly profit goals and contribute to the team's collective goal

  • Bring pattern recognition to your deals: what's working, what's not, and why

What We're Looking For:

  • 1–2 years managing creator, influencer, or talent relationships — agency, in-house, or independent

  • Direct exposure to performance-based, CPA, or affiliate deal structures (not just flat-fee work)

  • A track record of independently managing a book of relationships and delivering results

  • Strong deal instincts — you understand how to structure an offer that converts

  • Self-motivated and metrics-driven; you track your own numbers

  • Natural communicator who builds trust with creators and keeps them accountable

What You'll Earn

  • $3,000/month base

  • 12% commission on all profit your creators generate

  • 15% commission in months when the Creator Team hits its collective goal

  • Estimated OTE at steady state: $108,000 – $126,000

  • Tenure bonuses at Years 2, 3, and 5

  • Defined promotion path to CSM III

Benefits & Perks

  • Unlimited PTO and paid holidays: take the time you need to recharge

  • Work remote or hybrid from our New York City office

  • Performance-based incentives: when goals are reached and eligibility requirements are met, you share in the upside

  • Learning and development support: Panel covers relevant materials and courses to help you grow

  • Company offsites and team retreats: join the team for fun, connection, and relaxation

CSM II is also the next step for CSM I's who have completed 1 year at Panel, met eligibility requirements, and met their individual goals in 6+ of the last 12 months. Promotion eligibility is reviewed bi-yearly.

Panel is an equal-opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Apply below

PANEL

Affiliate economics. Built for creators. Designed to scale.

© 2025 Panel Inc. All rights reserved.

PANEL

Affiliate economics. Built for creators. Designed to scale.

© 2025 Panel Inc. All rights reserved.

PANEL

Affiliate economics. Built for creators. Designed to scale.

© 2025 Panel Inc. All rights reserved.