CSM III — Creator Success Manager

CSM III — Creator Success Manager

department

Creator

employment type

Full time

Location type

Remote US

Location

Remote US

compensation

OTE: $156,000 – $192,000

Panel builds performance-driven creator programs for its clients. Creators in our network promote client offers on a performance basis; no flat fees, no capped deals. CSMs at Panel manage a book of creators and earn commission on the profit those creators generate. The more your book performs, the more you earn.

CSMs manage a book of creators and earn commission on the profit those creators generate. At CSM III, you're a senior individual contributor and an active mentor to the team around you.

This role might be for you if:

  • You've spent years in creator or performance marketing and want a role where your expertise directly drives your earnings

  • You want ownership over a high-performing book — and the commission structure to match

  • You get genuine satisfaction from helping other people on your team level up

You will:

  • Own and scale a high-performing creator book with a strong track record of profit generation

  • Structure complex performance deals and handle elevated negotiations with confidence

  • Actively mentor CSM I and CSM II colleagues proactively

  • Help newer CSMs develop their creator books, improve their pitches, and close better deals

  • Contribute to team knowledge sharing: document what's working, flag what isn't

  • Serve as a point of escalation for tricky creator situations or deal structures

  • Consistently hit individual profit goals while contributing to collective team performance

What We're Looking For:

  • 3–5 years in creator management, talent representation, or performance/affiliate marketing

  • Proven track record independently managing a book of high-value creator or talent relationships

  • Deep fluency in CPA, affiliate, or performance deal structures

  • Experience at a performance-first company or agency is required

  • A natural mentor — you make the people around you better without being asked

  • You operate with minimal oversight and maximum accountability

What You'll Earn

  • $3,000/month base

  • 14% commission on all profit your creators generate

  • 17% commission in months when the Creator Team hits its collective goal

  • Estimated OTE at steady state: $156,000 – $192,000

  • Tenure bonuses at Years 3 and 5 (if not already received)

  • Defined promotion path to CSM IV with clear eligibility criteria

Benefits & Perks

  • Unlimited PTO and paid holidays: take the time you need to recharge

  • Work remote or hybrid from our New York City office

  • Performance-based incentives: when goals are reached and eligibility requirements are met, you share in the upside

  • Learning and development support: Panel covers relevant materials and courses to help you grow

  • Company offsites and team retreats: join the team for fun, connection, and relaxation

CSM III is the next step for CSM II's who have completed 2 years at Panel, met eligibility requirements, and met their individual goals in 6+ of the last 12 months. Promotion eligibility is reviewed bi-yearly.

Panel is an equal-opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Apply below

PANEL

Affiliate economics. Built for creators. Designed to scale.

© 2025 Panel Inc. All rights reserved.

PANEL

Affiliate economics. Built for creators. Designed to scale.

© 2025 Panel Inc. All rights reserved.

PANEL

Affiliate economics. Built for creators. Designed to scale.

© 2025 Panel Inc. All rights reserved.